Patient Account Registrar
About The Position
The Patient Account Registrar interviews patients or their representatives to obtain demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The role works closely with all areas of the Admitting department, including PBX operator functions and reception areas. The registrar must use a computer to input and retrieve data, communicate effectively with the population served using age-specific techniques from neonatal through geriatric patients, and maintain proficiency in medical terminology. Special projects or other assignments may be given and are expected to be completed within a specified timeframe.
Requirements
- Customer service experience is required.
- High school graduate or GED equivalent is required.
- Effective written and verbal communication skills.
- Ability to multitask and prioritize needs to meet required timelines.
- Analytical and problem-solving skills.
Nice To Haves
- Previous hospital experience as an admissions representative.
- Knowledge of medical terminology.
Responsibilities
- Interview patients or their representatives to obtain patient demographic information.
- Secure insurance information, eligibility, benefits, and authorizations as applicable.
- Work closely with all facets of the Admitting department, including PBX operator functions and reception areas.
- Use a computer to input and retrieve data.
- Communicate with the population served using age-specific techniques from neonatal through geriatric patients.
- Maintain proficiency in medical terminology.
- Complete special projects or other assignments within specified timeframes.
Benefits
- A comprehensive, competitive benefits package with resources, programs, and voluntary options that employees can customize to their needs.
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What This Job Offers
Education Level
High school or GED
