Patient Account Registrar

Prime Healthcare • Bloomington, IN

13d • Onsite

About The Position

The Patient Account Registrar interviews patients or their representatives to obtain demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The role works closely with all facets of the Admitting department, including PBX operator functions and reception areas. It requires operating a computer to input and retrieve data, communicating with the population served using age-specific techniques ranging from neonatal patients to geriatrics, and maintaining proficiency in medical terminology. Special projects or other assignments may be given, with completion expected within a specified timeframe.

Requirements

• High school graduate or GED equivalent required.
• Customer service experience required.
• Effective written and verbal communication skills.
• Ability to multitask and prioritize needs to meet required timelines.
• Analytical and problem-solving skills.

Nice To Haves

• Previous hospital experience as an admissions representative.
• Knowledge of medical terminology.

Responsibilities

• Interview patients or their representatives to obtain patient demographic information.
• Secure insurance information, eligibility, benefits, and authorizations as applicable.
• Work closely with all facets of the Admitting department, including PBX operator functions and reception areas.
• Operate a computer to input and retrieve data.
• Communicate with the population served using age-specific techniques, from neonatal patients through geriatrics.
• Maintain proficiency in medical terminology.
• Complete special projects or other assignments within specified timeframes.

What This Job Offers

• Education Level: High school or GED