Patient Account Registrar - Admitting

Prime Healthcare•Elgin, IL

22h•Onsite

About The Position

The Patient Account Registrar interviews patients or their representatives to gather demographic information, secure insurance details, verify eligibility, and obtain authorizations as needed. This role collaborates with various Admitting department functions, including PBX operator duties and reception. The position requires computer proficiency for data entry and retrieval, and the ability to communicate effectively with a diverse patient population across all age groups, from neonatal to geriatrics, using age-specific techniques. Maintaining proficiency in medical terminology is essential. Special projects or assignments may be given with specific deadlines.

Requirements

Effective written and verbal communication skills
Ability to multi-task, prioritize needs to meet required timelines
Analytical and problem-solving skills
Customer Services experience required
High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Nice To Haves

Previous hospital experience as an admissions representative preferred.
Knowledge of medical terminology preferred.

Responsibilities

Interview patients or their representatives to obtain patient demographics.
Secure insurance information, eligibility, benefits, and authorizations.
Work closely with all facets of the Admitting department, including PBX operator function and reception areas.
Operate a computer to input and retrieve data.
Communicate with the population served, utilizing age-specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics.
Maintain proficiency in medical terminology.
Complete special projects or other assignments within specified timeframes.