Patient Access Technician

MultiCare Health System•Tacoma, WA

8d•$25 - $38

About The Position

The Patient Access Technician (PAT) is an intermediate-level clerical position responsible for accurate patient admission and registration. The role calls for a professional service orientation, good judgment, and independent thinking. The position is at Tacoma General Hospital in Tacoma, Washington, and is listed at 0.75 FTE with day shifts consisting of 10-hour shifts.

Requirements

Graduate of a health vocational program such as Patient Access, Medical Assistance, or Medical Billing & Insurance; or
At least one year of experience performing any combination of admitting, Health Unit Coordinator, patient registration, customer service, or billing duties.
Healthcare-setting experience is preferred.

Nice To Haves

Experience in a healthcare setting.

Responsibilities

Ensure patient admissions and registrations are complete and accurate in accordance with organizational policies, procedures, and regulatory requirements.
Obtain inpatient bed assignments and process inpatient admissions, including arm banding, addressograph plates, and required forms.
Pre-admit scheduled inpatient, outpatient, and ambulatory patients to support a smooth and timely admission or registration process.
Obtain direct-admission information and enter reservations in the computer system to notify other areas.
Conduct comprehensive bedside or telephone interviews with patients, relatives, or representatives to collect relevant demographic, insurance, and third-party liability information.
Verify eligibility, resolve discrepancies, determine whether financial assistance should be recommended and an application completed, and refer to a Financial Counselor when needed.