Patient Access Tech - Ortho

Great Plains Health•North Platte, NE

About The Position

The Patient Access Tech interviews patients to collect required registration data and enters patient information into the Hospital Information System. The role obtains required signatures for hospital consents, HIPAA documents, and Medicare documents; answers telephone calls; updates computer records; and directs patients as appropriate. The position maintains knowledge of registration and document imaging systems and supports patient registration, financial screening, insurance eligibility checks, and payment processing.

Requirements

Must be at least 17 years old.
Must be currently enrolled in high school or an equivalent educational program.

Responsibilities

Interview patients to collect registration data and enter patient information into the Hospital Information System.
Obtain signatures for hospital consents, HIPAA documents, and Medicare documents.
Answer telephone calls, update computer records, and direct patients as appropriate.
Maintain understanding of the Registration modules in the Hospital Information System and the Document Imaging System to pre-register and register patients and update records for changes in patient status, transfers, newborn admissions, and discharges.
Maintain a minimum accuracy rate of 99% after six months of employment.
Interpret insurance information and insurance cards.
Use software applications, including the chart repository and order repository, to carry out duties.
Manage downtime procedures and the re-initiation of the Hospital Information System and Document Imaging System.
Check patient insurance eligibility through websites.
Complete patient financial screenings to facilitate patient needs and financial reimbursement.
Work in all registration areas as needed.
Process patient payments and explain financial responsibility, including good faith estimates, payment plans, and post-service payment posting.