Patient Access Team Lead

Baptist Healthcare System • Richmond, KY

9d • Onsite

About The Position

Under general direction, manages front desk duties using general clerical and customer service skills including, but not limited to, greeting and registering patients; collecting patient payments, ensuring patient flow, and scheduling appointments. The Team Leader provides training (initial and ongoing) to the front desk staff. The Team Leader is responsible for coordinating and maintaining coverage at the front desk. Maintains tracking system of errors and reports these to Manager.

Requirements

• High school diploma or equivalent required
• Clerical and computer experience preferred

Nice To Haves

• Other formal education preferred

Responsibilities

• Greeting and registering patients
• Collecting patient payments
• Ensuring patient flow
• Scheduling appointments
• Providing training (initial and ongoing) to the front desk staff
• Coordinating and maintaining coverage at the front desk
• Maintaining a tracking system of errors and reporting these to Manager

Benefits

• Health, Vision, and Dental Insurance
• Retirement with Company Match
• Generous Paid Time Off (Including Maternity/Paternity Leave)
• Short/Long Term Disability and Life Insurance
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees