Night Shift Patient Access Supervisor

University Health

7d•Onsite

About The Position

Are you a people-focused problem solver who thrives in a fast-paced hospital setting? We’re looking for a Patient Access Supervisor to lead our Admissions and Registrations teams with energy, empathy, and expertise. In this role, you’ll be mentoring staff, improving systems, and making sure every patient’s first experience with us is a smooth one. You’ll be the go-to person for questions, support, and real-time coaching. You’ll also team up with leadership to analyze data, improve workflows, and help shape how we deliver excellent care from the moment a patient walks through our doors.

Requirements

A high school diploma or equivalent (some college? Even better!)
Stellar people skills and the ability to lead with confidence and compassion
Strong working knowledge of medical terminology and admissions systems
Experience navigating third-party payer regulations
Tech skills to match—Microsoft Office and hospital systems are your jam

Nice To Haves

2 years of college in healthcare admin, public admin, or something similar
2 years of hands-on experience in hospital admitting or related services
Solid written and verbal communication chops—whether you’re training a team or sending an email

Responsibilities

Leading by example—supervising, training, and guiding a dedicated team of access staff
Helping evaluate performance and keeping morale high
Partnering with the Director to improve systems, processes, and reporting
Keeping everything running smoothly across inpatient admissions and outpatient registration
Making sense of the numbers (yep, we love a good census stat)
Being a friendly resource for patients, families, and coworkers alike