Patient Access Supervisor
About The Position
The Patient Access Supervisor is responsible for overseeing patient registration, scheduling, and customer service processes - ensuring accuracy, completeness, compliance to regulatory requirements and efficiency while providing exceptional customer service. The requires strong leadership skills, attention to detail, and the ability to work collaboratively with various stakeholders to maintain a seamless patient experience. Additional responsibilities include assisting to optimize workflows, training, and monitoring staff performance, with a focus on contributing to the overall success of our healthcare facility.
Requirements
- High School Diploma or equivalent
- One year of customer service experience, preferably in healthcare or related field
- Strong verbal and written communication skills
- Problem-solving skills
- Leadership skills
- Self-motivated and self-starting
- Training and education skills
Nice To Haves
- Degree in business, healthcare or related field
- Medical terminology
- Experience leading and developing a team
- Education/training experience
Responsibilities
- Overseeing patient registration, scheduling, and customer service processes
- Ensuring accuracy, completeness, compliance to regulatory requirements and efficiency
- Providing exceptional customer service
- Assisting to optimize workflows
- Training staff
- Monitoring staff performance
Benefits
- Excellent nurse to patient ratios
- Culture of teamwork, compassion, and opportunity for professional growth
- Good work/home life balance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
