Patient Access Specialist

UHS•Aiken, SC

12d•Onsite

About The Position

This position is responsible for greeting, collecting and processing all non-scheduled patients to gather the necessary demographic information required in accordance with all regulations and hospital policies to provide care for the patients, procure reimbursement verification from third parties and maintain records appropriately.

Requirements

Associate degree in business or related major required. Equivalent office experience may be considered in lieu of degree.
Minimum of two (2) years experience in a health care facility or equivalent position.
CPI required for staff who work in FED or obtained within 90 days.
Medical Terminology (Basic), Phone etiquette, Microsoft excel, good mathematical skills, detail oriented.
Knowledge of insurance processing requirements (auth, verification, terms, and regulations), analytical skills.

Responsibilities

Displays excellent customer service skills while interacting with customers via phone, e-mail, correspondence or in person.
Ability to explain all required forms inherent to the registration process. i.e.; Living Will, MSP questionnaire, financial authorization, Search America release, etc.
Demonstrates the ability to utilize all types of office equipment such as fax machine, scanner, copier, embosser, etc.
Demonstrates a good understanding of Insurance processing requirements i.e.; (verification, authorization, terms, requirements and regulations).
Other duties and responsibilities as assigned.