Patient Access Specialist

Aspire Indiana Health, Inc. • Indianapolis, IN

1d

About The Position

Aspire Indiana Health is a nonprofit provider of comprehensive whole-health services, including primary medical care, behavioral health, recovery services, and programs addressing social determinants of health such as housing and employment. It operates health centers in five Central Indiana counties and serves people of all ages and walks of life.

The Patient Access Specialist provides a positive first impression for patients, providers, and customers and contributes to a positive patient experience. The role coordinates patient flow from check-in through check-out and ensures information is complete and accurate to establish and maintain patient records for financial, clinical, and regulatory purposes.

Requirements

• High school diploma or equivalent.
• Intermediate computer skills with Google Suite.
• Drug screening, a TB test, and extensive background checks are required of all Aspire employees. Background checks include criminal history, sex offender registry search, state central registry check, education verification, and professional references.

Nice To Haves

• At least one year of healthcare experience, highly preferred.
• Medical front office experience, highly preferred.
• Previous insurance billing experience, highly preferred.
• Electronic Health Record (EHR) experience preferred.
• Knowledge of basic medical terminology preferred.
• Ability to communicate in American Sign Language (ASL) is a plus.

Responsibilities

• Provide a positive first impression for patients, providers, and customers.
• Coordinate patient flow from check-in to check-out.
• Ensure patient information is complete and accurate to establish and maintain records for financial, clinical, and regulatory purposes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED