Patient Access Specialist Cardiac Diagnostics

Inova • Fairfax, VA

13h • $20 - $33 • Onsite

About The Position

Inova Cardiac Diagnostics in Fairfax is seeking a dedicated Patient Access Specialist. This full-time position is scheduled Monday through Friday from 8:30 a.m. to 5:00 p.m. The specialist follows Inova Health System’s Service Excellence standards while admitting and scheduling patients, verifying insurance, and providing financial counseling. The role also supports patient communication and advocacy and coordinates with other departments.

Requirements

• High school diploma or GED.
• At least 1 year of patient access experience.

Responsibilities

• Manage complex patient intake and registration cases; resolve errors, confirm authorizations, validate documents, and index documentation.
• Prepare schedules, track records, and navigate multiple administrative systems.
• Coordinate documentation and follow up on case-related tasks.
• Assess insurance coverage and initiate financial assistance.
• Apply payer-specific rules, resolve insurance issues, and identify contract limitations.
• Resolve moderate patient concerns and track follow-ups with patients.
• Educate patients about kiosks and report kiosk usage trends.
• Coordinate with departments, tailor communications, and support patients.
• Validate insurance and track referral status.
• Schedule specialty visits and coordinate patient preparation.
• Coordinate transportation for patients with special needs.
• Resolve minor chart issues and assist with release of information (ROI).
• Provide documentation to utilization review (UR) teams.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• Team member wellness program.
• Inova matches the first 5% of eligible retirement contributions, starting on the first day.
• Up to $5,250 per year in education assistance and up to $10,000 in student loan assistance.
• Up to 25 mental health coaching or therapy sessions per person per year at no cost for team members, their spouses or partners, and their children.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED