Patient Access Specialist

Medical University of South Carolina • Great Falls, MT

20d

About The Position

MUSC Health is hiring a part-time Patient Access Specialist for its Great Falls Primary Care team. This role supports a welcoming patient experience and the daily operations of the clinic by scheduling appointments, coordinating patient care, assisting with registration and billing, and supporting office workflows. The specialist helps ensure patients receive efficient, compassionate, and high-quality service.

Requirements

• High school diploma or GED.
• Excellent communication, organizational, and customer service skills.
• Ability to multitask and prioritize in a fast-paced healthcare environment.
• Strong attention to detail and commitment to patient confidentiality.
• Positive attitude, team-oriented mindset, and passion for helping patients.

Nice To Haves

• Experience in medical office operations, patient registration, scheduling, or healthcare administration.

Responsibilities

• Greet patients and visitors, manage check-in and check-out, answer phones, and provide exceptional customer service.
• Schedule appointments, coordinate referrals and ancillary services, manage patient messages, and follow up on missed appointments.
• Verify patient information; collect co-pays and deposits; and assist with billing, charge posting, and cash management.
• Prepare patient charts, review medical records, update medication lists, retrieve diagnostic reports, and assist with patient preparation and office procedures as appropriate.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED