Patient Access Specialist (Front Desk Registration) PRN 6am-6pm Thursdays Beaumont Emergency Hospital

Beaumont Emergency Hospital•Beaumont, TX

48d•Onsite

About The Position

The Patient Access Specialist facilitates the registration/admissions procedures for the facility's patients. This role is responsible for obtaining all necessary information and ensuring the completeness and accuracy of all forms, consents, logs, and other front desk documents. The specialist also collects appropriate payments from patients in accordance with policies and procedures, all while respecting the dignity and privacy of patients.

Requirements

High School or Equivalent
Minimum of 1 plus years of experience in a clinical setting with similar duties
Familiarity with MS Office, Microsoft Excel and Outlook
Keyboarding/typing and 10-key touch
CPR Preferred

Nice To Haves

Some college preferred

Responsibilities

Ensure operational readiness of the front desk.
Greet all patients, visitors, and vendors in a welcoming manner.
Treat all patients, visitors, other business contacts, and staff members professionally and with respect.
Initiate the minimal patient co-pay for all patients in accordance with established guidelines with the patient's insurance plans.
Collect payment for services in accordance with company policies.
Obtain the required patient co-pay in a respectful and dignified manner.
Place cash in a secure location when cash payments are received.
Scan documents into the electronic health record (EHR) as directed.
Accurately create patient registration records and labels.
Ensure the completion of all registration paperwork.
Exercise sound judgment and apply effective written and oral communication techniques.
Answer phone calls timely and professionally.
Route phone calls accurately throughout the facility as needed.
Verify various types of insurance and co-pays in accordance with company policies and procedures.
Perform routine measures to ensure compliance relative to the preservation, accuracy, and completeness of all patient charts.
Reconcile financial logs and cash ledger.
Make deposits of cash as needed and ensure that the cash box does not exceed established cash limits.
Make appropriate notations of transactions on the financial log.
Ensure completeness and accuracy of daily patient financial logs.
Make corrections of errors and missing information.
Compile data or information as requested.
Maintain confidentiality of patient-related issues and medical records as outlined by HIPAA and company policies.
Maintain confidentiality of company and employee information as outlined in company policies.
Comply with ENTALA standards in the application of front desk registration duties and tasks.
Comply with attendance standards and routinely attend required staff meetings.
Work various shifts with or without notice.
Remain flexible relative to changing staffing patterns and participate in temporary assignments.
Work outside traditional work hours to meet the overall demands of this job.
Prioritize work assignments and work with limited supervision.
Address various issues related to administration, registration, insurance verification/processes for patients, physicals, injuries, illnesses, and workers compensation.
Understand and articulate the differences between co-pays, deductibles, out-of-pocket expenses, and co-insurance.
Perform other duties as assigned.