Patient Access Specialist (Full-time)

Memorial Hospital of Boscobel • Onalaska, WI

3d • Hybrid

About The Position

The Patient Access Specialist supports patients throughout the registration and financial clearance process. The role verifies demographic and insurance information, creates cost estimates for upcoming services, and communicates patients’ financial responsibility. It works closely with clinical teams and insurance carriers to ensure accurate information and a smooth patient experience. The position is based in the Estimates department, with on-site training in Onalaska, Wisconsin; it is eligible for remote work after training is completed.

This is a 1.0 FTE position scheduled for 40 hours per week, with eight-hour shifts Monday through Friday between 6:30 a.m. and 5:00 p.m. No weekends or major holidays are required. Starting pay is $19.05 per hour, with additional pay for experience.

Requirements

• High school diploma or equivalency.
• Successful completion of defined core competency testing.
• One year of experience in an office setting requiring customer service responsibilities.
• Time management and organizational skills.

Nice To Haves

• Healthcare experience and familiarity with patient eligibility, insurance, or registration scheduling.
• Strong computer skills.

Responsibilities

• Verify patient demographic and insurance information.
• Create cost estimates for upcoming services.
• Communicate patients’ financial responsibility.
• Work with clinical teams and insurance carriers to support accurate information and a smooth patient experience.

Benefits

• 401(k) with matching
• Paid time off
• Competitive health insurance
• Wellness programs
• Tuition reimbursement
• Career growth opportunities and access to Emplify Health’s Career Development Center

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED