Patient Access Specialist - Battle Building
About The Position
The Patient Access Specialist works on a collaborative outpatient registration team at Children's Battle Building, helping patients navigate registration, insurance verification, financial resources, and other patient access services. This fast-paced, patient-facing role requires strong communication skills, flexibility, accuracy, and a commitment to welcoming service. The specialist supports scheduled appointments and walk-in outpatient services, and floats among multiple registration areas as operational needs evolve, including MRI, Surgical Services, Main Radiology, and the Health Center. The position is full-time and offers daytime hours, comprehensive Epic training and onboarding, structured shadowing, and dedicated trainer support. The role provides exposure to multiple specialties, modalities, and patient populations, with opportunities for overtime through a Saturday rotation and career advancement into Team Lead, Coordinator, and other Patient Access leadership roles. Eligible candidates may receive a $3,500 full-time sign-on bonus.
Requirements
- High school graduate or equivalent.
- No prior experience required.
- No licensure required.
- Strong communication skills, flexibility, attention to detail, and commitment to accuracy.
- Proficient communicative, auditory, and visual skills.
- Ability to write legibly.
Responsibilities
- Welcome patients and complete registration and check-in processes.
- Verify demographic information, insurance coverage, and required documentation.
- Collect patient signatures and ensure registration records are complete and accurate.
- Assist patients with financial assistance resources and help eligible individuals navigate application processes.
- Support scheduled appointments and walk-in services, including laboratory visits, imaging, EKGs, and other outpatient services.
- Respond to departmental communications, workflow updates, and system changes.
- Collaborate with teammates and clinical departments to help patients move efficiently through the care process.
- Float among outpatient registration areas, including MRI, Surgical Services, Main Radiology, the Health Center, and other locations as operational needs evolve.
Benefits
- $3,500 full-time sign-on bonus for eligible candidates.
- Comprehensive medical, dental, and vision insurance.
- Generous paid time off.
- Retirement savings.
- Long-term and short-term disability.
- Health savings plans and flexible spending accounts.
- Certification and education support.
- Comprehensive Epic training and onboarding, structured shadowing, and dedicated trainer support.
- Saturday shift differential pay.
- Overtime opportunities through Saturday rotation.
- Career advancement pathways into Team Lead, Coordinator, and other Patient Access leadership roles.
- Supportive team, mentorship, and collaboration.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
