2-Patient Access Specialist in ED: 6:30PM-6:30AM

Bothwell Regional Health Center•Sedalia, MO

17h•Onsite

About The Position

The Patient Access Specialist is responsible for working return mail daily, billing, entering various data in the system, and in the absence of the Manage Care Specialist, completes their duties. The Patient Access Specialist reports directly to the Director of Patient Services.

Requirements

High School graduate with related subjects in general business.
Computer knowledge
Medical terminology.
Good customer service skills.
General office experience preferably with insurance claims knowledge.
Ability to operate various office machines.
Be able to work independently and make reasonable decisions while maintaining confidentiality.
Demonstrates support for organizational and departmental mission.
Supports and demonstrates knowledge of the Strategic Plan and the Hospital Key Initiatives.
Fosters and promotes teamwork within department and the organization as a whole.
Works to resolves conflicts constructively and in a timely manner.
Ability to communicate effectively and simply with every customer and co-worker.
Ability to display a positive, courteous and friendly attitude toward all contacts.
Ability to build good relationships with others based upon a sustained effort of mutual support toward common goals.
Ability to exercise good judgment, reasoning and concentration to detail and to take personal accountability for all actions in carrying out job duties.
Is customer focused and committed to Quality and Process Improvement with a strong desire to provide service excellence.
Possesses and displays a strong knowledge and understanding of the standards of practice for their position including, if and when applicable, commensurate computer skills; population specific and general competencies; organizational skills, time and project management.
Possesses a vigorous and enthusiastic desire to learn and to grow both personally and professionally, and to improve one's skills in order to deliver the best possible care for our customers.
Requires prolonged sitting.
Requires frequent keyboarding.
Significant time spent looking at computer monitor.
Normal Conversations: 4 = Consistently
Hand-Eye Coordination: 4 = Consistently
Sitting: 4 = Consistently
Analytical Thinking: 4 = Consistently
Attention to Detail: 4 = Consistently
Concentration: 4 = Consistently
Decision Making: 4 = Consistently
Reading: 4 = Consistently
Writing: 4 = Consistently
Hearing - Normal Conversations: 4 = Consistently
Vision - Acuity, Near: 4 = Consistently
Use of Hands - General Manual Dexterity: 4 = Consistently
Use of Hands - Keyboard Skills or Typing: 4 = Consistently
Memory - Short term: 4 = Consistently
Memory - Long Term: 4 = Consistently
Talking - Loud Commands or Public Speaking: 1 = Rarely/Never
Talking - Other Sounds or Auditory Alarms: 1 = Rarely/Never
Vision - Acuity, Far: 1 = Rarely/Never
Vision - Color Vision: 1 = Rarely/Never
Reaching: 3 = Frequently
Standing: 3 = Frequently
Walking: 3 = Frequently
Range of Motion - Arms: 3 = Frequently
Range of Motion - Shoulders: 3 = Frequently
Lifting - Over 50#: 2 = Occasionally
Lifting - Over 25#: 2 = Occasionally
Lifting - Under 25#: 2 = Occasionally
Climbing: 1 = Rarely/Never
Kneeling: 1 = Rarely/Never
Pulling: 1 = Rarely/Never
Pushing: 1 = Rarely/Never
Stooping: 1 = Rarely/Never

Nice To Haves

Insurance claims knowledge.

Responsibilities

Registers all patients with verification of patient and insurance information Verify information through the Precertification Department to secure authorization or precertification for testing.
Scans and Files physician orders that are faxed or brought to the admitting area.
Relieves cashier and PBX operator as needed.
Working daily selection reports to check for accuracy on past accounts.
All other assigned duties which may include providing information to patients, & answering and responding to telephone calls in the area.
Other duties as assigned.