Patient Access Specialist 24 Hours 2ND Shift

Griffin Health Services•Derby, CT

About The Position

Griffin Health is seeking a detail-oriented and compassionate Patient Access Specialist. The role completes patient registration and pre-registration in outpatient and emergency room settings. As a first point of contact, the specialist helps provide a welcoming experience for patients, families, and visitors while accurately collecting information and verifying insurance coverage.

Requirements

  • High school diploma or equivalent.
  • Strong knowledge of medical terminology.
  • At least one year of healthcare-related experience.
  • Proficiency in hospital registration and support systems.
  • Excellent verbal and written communication skills.
  • Strong customer service skills and a professional, courteous demeanor.
  • Highly organized, with the ability to manage multiple tasks effectively.
  • Team-oriented and collaborative work style.

Responsibilities

  • Perform registration and pre-registration functions at various Patient Access intake points.
  • Communicate with patients, families, physicians, and insurance companies to obtain required information and verify insurance using electronic systems.
  • Collect co-pays and deductibles when applicable.
  • Interview and register patients professionally, accurately, and compassionately.
  • Provide additional registration support as needed to ensure operational efficiency.

Benefits

  • Professional growth opportunities
  • Supportive and collaborative environment
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