Patient Access Specialist 2- Nampa Urgent Care

St. Luke's Health System•Nampa, ID
•Onsite

About The Position

At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. This customer service position is often the first person a patient encounters when entering the Nampa Urgent Care. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone). Shift details: 7 Days a week: 7:30a-8p OR 9a-9:30p OR 10a-10:30p (Hours Vary w/in time)

Requirements

  • High School Diploma or Equivalent

Responsibilities

  • Registration, scheduling, and referral coordination for patients
  • Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
  • Use a variety of technologies, tools and resources to support departmental workflows
  • Other duties as assigned

Benefits

  • Competitive salary
  • Retirement plans
  • Medical
  • Dental
  • Vision
  • Financial wellness options
  • Physical wellness options
  • On-site massages
  • On-site counseling via our Employee Assistance Program
  • Access to the Personify Health Wellness tool
  • Formal training and career development offerings
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