Patient Access Site Director II

Tenet Healthcare Corporation • Framingham, MA

44d • $111,492 - $167,238 • Onsite

About The Position

Manage the daily operations of a Patient Access department to effectively implement process improvements and ensure the safe, timely, accurate processes of patients through the Patient Access flow. Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare.

Requirements

• Excellent interpersonal and organizational skills
• Demonstrated leadership and management abilities
• Ability to manage a budget
• Proficiency in Regulatory requirements
• Thorough knowledge of Insurance
• Ability to Delegate successfully
• Bachelor’s Degree preferred
• Three (3) to five (5) years Management in a Revenue Cycle, Business Services, or Acute Health Care environment preferred.
• Extensive knowledge of Patient Access desired
• Certified Healthcare Access Manager (CHAM) preferred

Responsibilities

• Implement process improvement initiatives as directed and needed to achieve both Conifer and Client goals. Continuously focused on meeting metrics and proactively identifying areas of opportunity by working collaboratively, professionally and fostering positive relationships with both internal and external peers.
• Develop and implement action plans as identified.
• Actively practice budget/cost management.
• Understand and be able to speak to all aspects of Patient Access, from technology, processes and regulations.
• Consistently manages staffing activities in areas of responsibility. This includes documentation and identification of needs, selection of staff, wage/salary activities, orientation and training. Grow/Mentor supervisors and ensure staff engagement and commitment to strategy, mission and goals. Communicate proactively and positively with direct supervisor to ensure personal growth in knowledge and skill set.
• Work positively with Client Services to ensure that client needs/concerns/requests in relation to Patient Access are being addressed proactively and in a way which does not negatively impact efficiencies or operational flows established.
• Effectively and proactively communicate and address issues that may be impeding performance, including technology or processes.

Benefits

• Medical, dental, vision, disability, life, and business travel insurance
• Management time off (vacation & sick leave) – min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked.
• 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
• For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager