Director, Patient Access

Novartis•Toronto, ON

4d•Hybrid

About The Position

This role is based in Toronto, Canada. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. As Director, Patient Access, you will lead the development and execution of access strategies for priority brands, ensuring patients can benefit from Novartis innovative medicines. You will lead a high-performing team and collaborate across functions to shape market access, pricing, reimbursement, and evidence-generation initiatives that drive sustainable business impact and improved patient outcomes. This job posting is for an existing position.

Requirements

Bachelor's degree in Life Sciences, Economics, Business, Pharmacy, or a related field; extensive experience in Market Access, HEOR, Pricing, Reimbursement, or other healthcare-related functions; fluent English communication skills required.
Proven people leadership experience with a strong track record of coaching, developing talent, building high-performing teams, and leading through change.
Demonstrated strategic thinking and enterprise mindset, with the ability to translate complex business priorities into impactful access strategies and outcomes.
Deep expertise in health economics, outcomes research, evidence generation, and value communication to support reimbursement and access decisions.
Strong understanding of market access, pricing, reimbursement, healthcare systems, and payer dynamics within the pharmaceutical industry.
Excellent stakeholder engagement and influencing skills, with the ability to build credibility and drive alignment across senior leaders, payers, healthcare professionals, and cross-functional teams.
Proven ability to collaborate effectively across Medical, Commercial, Regulatory, Finance, and Market Access functions to support product launches and lifecycle management.
Solid understanding of regulatory, compliance, and ethical requirements governing market access, pricing, reimbursement, and evidence-generation activities.

Nice To Haves

Cross-Functional Collaboration
Data Analysis
Employee Development
Finance
Health Economics
Health Technology Assessment (HTA)
Influencing Skills
Innovation
Inspirational Leadership
People Management
Pharmacoeconomics
Process Management
Product Launches
Project Management
Real World Evidence (RWE)
Regulatory Compliance
Research Methodologies
Results-Oriented
Risk Management
Stakeholder Engagement
Stakeholder Management
Statistical Analysis
Value Propositions

Responsibilities

Lead and develop the Patient Access team, including four direct reports across Toronto and Montreal, fostering coaching, talent development, accountability, and strong cross-site collaboration.
Define and execute access strategies for priority brands within assigned therapeutic areas, ensuring alignment with business priorities, patient needs, and enterprise objectives.
Provide strategic leadership across health economics and outcomes research, including value evidence planning, study design oversight, methodology selection, and interpretation of clinical, economic, quality-of-life, and real-world evidence data.
Develop and guide pricing strategies that optimize revenue, affordability, reimbursement, market access, and time to market, supported by market research, competitive analysis, and financial modeling.
Integrate HEOR and pricing insights into product development, launch planning, marketing, reimbursement, and broader access strategies through close partnership with cross-functional teams.
Engage and influence key internal and external stakeholders, including senior leadership, access leadership teams, payers, healthcare providers, regulatory bodies, and patient advocacy groups.
Monitor market dynamics, reimbursement/listing status, regulatory changes, competitor activity, and access performance to recommend timely adjustments to access and pricing strategies.
Ensure research, pricing, and access activities comply with regulatory requirements, ethical standards, industry guidelines, and internal Novartis policies.
Manage budgets and resources for access, HEOR, and pricing initiatives to deliver high-quality outcomes within agreed timelines, functional targets, and business expectations.
Report technical complaints, adverse events, or special case scenarios related to Novartis products within 24 hours of receipt, and oversee marketing sample distribution where applicable.