Patient Access Services Representative

Northwell•Mount Sinai, NY
•$26 - $34

About The Position

The Patient Access Services Representative performs complete verification checks on health insurance coverage and obtains financial and demographic information from the organization’s discharge planner and outside referrals. The representative provides information about insurance coverage and patient financial responsibility, enters verified insurance information into the computer, and serves as a liaison between verifications and reimbursement. The role promotes service excellence and performs related duties as required.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of relevant experience.

Nice To Haves

  • Hospital experience.
  • Excellent customer service skills.

Responsibilities

  • Obtain financial and demographic information from the organization’s discharge planner and outside referrals.
  • Verify all required insurance information, including primary payor data.
  • Notify nurses of changes in insurance information as needed.
  • Provide the discharge planner with information on insurance coverage and patient financial responsibility.
  • Complete all required elements of the insurance verification form.
  • Enter verified insurance information into the computer.
  • Act as a liaison between verifications and reimbursement.
  • Perform related duties as required.
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