Patient Access Representative

Trinity Health • Mishawaka, IN

9d • Onsite

About The Position

Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices.

Requirements

• High school diploma or equivalent
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire

Nice To Haves

• Medical terminology required
• Knowledge of diagnostic & procedural coding
• Insurance verification with the ability to explain benefits, secure necessary authorizations

Responsibilities

• Performs outpatient & / or inpatient registration & insurance verification functions
• Collects patient financial liability payments
• Ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals
• Provides general information to hospital users, patients, families & physician offices

Benefits

• Tuition reimbursement for all full and part-time colleagues effective first day of employment
• 100% paid tuition for ASN to BSN program (paid directly to learning partner)
• Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.)
• Retirement savings account with employer match
• Generous paid time off program + 7 paid holidays
• Colleague well-being resources
• No mandatory overtime
• Employee referral incentive program
• State of the art equipment, unlimited CEU’s and supportive team approach

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED