Patient Access Representative - 24 hr

Trinity HealthSaint Mary's Hospital Waterbury, CT
Hybrid

About The Position

The Patient Access Representative is responsible for pre-registration, registration and admission functions in the Emergency Department at Saint Mary's Hospital. This role involves performing complete and accurate pre-registrations, registration, and admission functions, verifying insurance requirements, obtaining and understanding insurance benefits, securing signatures and all other key information needed to complete billing and collection functions, collecting or arranging for co-insurance and/or other deposit payment amounts, referring self-pay patients to financial counselors, and answering patient questions.

Requirements

  • High school diploma or equivalent
  • Medical terminology skills
  • Relevant medical office, hospital / physicians billing or patient registration experience preferred
  • Bi-lingual (English/Spanish) preferred

Nice To Haves

  • College preferred

Responsibilities

  • Perform complete and accurate pre-registrations, registration, and admission functions
  • Verify insurance requirements, obtain and understand insurance benefits
  • Secure signatures and all other key information needed to complete billing and collection functions
  • Collect or arrange for co-insurance and/or other deposit payment amounts
  • Refer self-pay patients to financial counselors
  • Answer patient questions

Benefits

  • Great Benefits and Health Insurance - Starting Day 1
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