Patient Access Representative - 24 hr

Trinity HealthWaterbury, CT
Hybrid

About The Position

The Patient Access Representative is responsible for pre-registration, registration and admission functions in the Emergency Department at Saint Mary's Hospital. This role involves performing complete and accurate pre-registrations, registration, and admission functions, verifying insurance requirements, obtaining and understanding insurance benefits, and securing signatures and all other key information needed to complete billing and collection functions. The representative will also collect or arrange for co-insurance and/or other deposit payment amounts, refer self-pay patients to financial counselors, and answer patient questions.

Requirements

  • High school diploma or equivalent
  • Medical terminology skills
  • Relevant medical office, hospital / physicians billing or patient registration experience preferred

Nice To Haves

  • College preferred
  • Bi-lingual (English/Spanish) preferred
  • New hire with less than 1 year experience doing patient registration in a hospital setting

Responsibilities

  • Perform complete and accurate pre-registrations, registration, and admission functions
  • Verify insurance requirements, obtain and understand insurance benefits
  • Secure signatures and all other key information needed to complete billing and collection functions
  • Collect or arrange for co-insurance and/or other deposit payment amounts
  • Refer self-pay patients to financial counselors
  • Answer patient questions

Benefits

  • Great Benefits and Health Insurance - Starting Day 1
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