Patient Access Representative (Receptionist) - Behavioral Health Department

GENERATIONS FAMILY HEALTH CENTER INC • Putnam, CT

6d • Onsite

About The Position

The Patient Access Representative (Receptionist) in the Behavioral Health Department is a full-time position responsible for greeting patients, answering phones, scheduling appointments, obtaining patient information, posting procedures, and collecting fees. This role requires excellent customer service skills and the ability to collaborate effectively with a multidisciplinary team, including medical, dental, behavioral health, health support, and community program staff.

Requirements

• High school diploma
• Typing and computer skills essential
• Familiarity with dental/medical terminology and billing procedures
• Detail-oriented
• Able to handle multi-tasking in a fast-paced environment

Nice To Haves

• Post secondary school education preferred
• Experience in dental/medical office is helpful

Responsibilities

• Greeting patients
• Answering phone
• Scheduling appointments
• Obtaining information from patients
• Posting procedures
• Collecting fees
• Providing excellent customer service
• Working as a team with multidisciplinary staff

Benefits

• Medical and Vision insurance with no employee premium
• Quarterly Perfect Attendance Bonus
• Longevity Bonus recognizing years of service
• $500 annual education reimbursement
• Robust paid vacation, sick time, personal time and 9 paid holidays
• Predictable scheduling
• 403(b) Retirement Savings Plan with employer contributions
• Group Life Insurance
• Short Disability Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED