Patient Access Representative (AHCL, Per Diem, Variable Shift)

Adventist Health•Clearlake, CA

3d•Onsite

About The Position

Adventist Health Clearlake is seeking a Patient Access Representative for a per-diem role with 10-hour day shifts. We are looking for a qualified and dedicated individual who can work onsite at our Clearlake, CA location. This position performs a variety of specialized clerical duties relating to the pre-admission and admission of patients. It compiles necessary demographic and financial data for various hospital departments and functions.

Requirements

High school diploma or GED
Able to file alphabetically
Able to organize and maintain good follow-up
Able to reach decisions, take appropriate action and follow through within scope of practice
Able to work independently with minimal supervision
Average computer skills
Average written and verbal communication skills
Frequent bending, squatting, kneeling, climbing, reaching above shoulders, sitting, walking inclines and declines, standing, talking, hearing, and performing repetitive hand motions.
Vision requirements include close vision and the ability to adjust focus.
Employee will occasionally lift boxes and/or supplies weighing up to 25 pounds.
Employee must demonstrate lifting a 25-pound box from the floor.

Nice To Haves

Experience as a registration clerk or related position preferred
Knowledge of insurance and billing procedures preferred
Knowledge of medical terminology desired

Responsibilities

Adheres to department policies, procedures, objectives, quality assurance, safety, environmental and infection control standards.
Always include copies of insurance cards, appropriate funds and runsposts HDX.
Answers all telephone inquiries in a timely, courteous and professional manner.
Collects deposits andor co-pay from patient at time of service.
Compiles and analyzes pre-admission data.
Confirms insurance on all Workers Compensation claims.
Consistently performs special projectsassignments in a careful and thorough manner and in accordance with identified goals and instructions from the department supervisor or department director.
Documents in patients notes any financial information needed by the Patient Accounting Office.
Greets patients in appropriate manner and requests them to sign in.
Interprets and verifies insurance coverage to include Medicare, Medi-Cal, CMSP and commercial insurance programs.
Interviews patient or hisher representative and obtains complete and accurate personal, demographic and financial information necessary for hospital admission and registration.
Maintains and meets expectations on time for all competencies, license, certifications and education requirements as outlined by local administration, Adventist Health (AH), The Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS), and all other regulatory agencies.
Obtains proper signatures on Conditions of Admission, Patient Rights Acknowledgment, Medicare Screening Form, etc., as appropriate.
Obtains signature of patients or responsible party on required forms.
Obtains verbal permission when necessary and notes on forms with two witnesses.
Secures appropriate documentation.
Verifies completed registrations through AETS program.
Willingly performs other duties and innovations as assigned.