Patient Access Representative (AHCL, Per Diem, Variable Shift)

Adventist Health • Clearlake, CA

4d • $24 - $30 • Onsite

About The Position

Adventist Health Clearlake is seeking a Patient Access Representative for a per-diem role with 10-hour day shifts. This position is onsite at our Clearlake, CA location. The role performs a variety of specialized clerical duties relating to the pre-admission and admission of patients, compiling necessary demographic and financial data for various hospital departments and functions. This position is represented by RCHEA.

Requirements

• High school diploma or GED
• Able to file alphabetically
• Able to organize and maintain good follow-up
• Able to reach decisions, take appropriate action and follow through within scope of responsibility
• Able to work independently with minimal supervision
• Average computer skills
• Average written and verbal communication skills
• Working knowledge of basic office and clerical skills
• Must conform with all HIPAA and other confidentiality regulations as required by the job, department, or hospital.

Nice To Haves

• Experience as a registration clerk or related position preferred
• Knowledge of insurance and billing procedures preferred
• Knowledge of medical terminology desired

Responsibilities

• Adheres to department policies, procedures, objectives, quality assurance, safety, environmental and infection control standards.
• Always include copies of insurance cards, appropriate funds and runsposts HDX. Answers all telephone inquiries in a timely, courteous and professional manner. Collects deposits and/or co-pay from patient at time of service.
• Compiles and analyzes pre-admission data.
• Confirms insurance on all Workers Compensation claims.
• Consistently performs special projects/assignments in a careful and thorough manner and in accordance with identified goals and instructions from the department supervisor or department director.
• Documents in patients notes any financial information needed by the Patient Accounting Office.
• Greets patients in appropriate manner and requests them to sign in.
• Interprets and verifies insurance coverage to include Medicare, Medi-Cal, CMSP and commercial insurance programs.
• Interviews patient or his/her representative and obtains complete and accurate personal, demographic and financial information necessary for hospital admission and registration.
• Maintains and meets expectations on time for all competencies, license, certifications and education requirements as outlined by local administration, Adventist Health (AH), The Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS), and all other regulatory agencies.
• Obtains proper signatures on Conditions of Admission, Patient Rights Acknowledgment, Medicare Screening Form, etc., as appropriate.
• Obtains signature of patients or responsible party on required forms.
• Obtains verbal permission when necessary and notes on forms with two witnesses. Secures appropriate documentation.
• Verifies completed registrations through AETS program.
• Willingly performs other duties and innovations as assigned.

Benefits

• All associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED