Patient Access Representative I, Part Time, Days, Atlantic Health Chilton Medical Center

Atlantic Health System•Pequannock Township, NJ

16h•Onsite

About The Position

Responsible for patient-facing registration and other associated tasks like information collection, validation, and requisitioning of orders and services. Participates in Insurance-related tasks including, but not limited to verification, collection of co-payments, and collection of associated paperwork. Ensures compliance with regulatory requirements and hospital policies and protocols. Acts as a liaison between patients, providers, payers, and other related stakeholders for all post-care matters related to account resolution.

Requirements

Responsible for patient-facing registration and other associated tasks like information collection, validation, and requisitioning of orders and services.
Participates in Insurance-related tasks including, but not limited to verification, collection of co-payments, and collection of associated paperwork.
Ensures compliance with regulatory requirements and hospital policies and protocols.
Acts as a liaison between patients, providers, payers, and other related stakeholders for all post-care matters related to account resolution.
Obtains and verifies patient information for registration
Maintains contact with third-party payers to determine reasons for outstanding claims and communicates to facilitate speedy payment of claims
Requests payment of financial dues from patient or guarantors
Obtains federally required and hospital related consents in a timely manner
Reconciles daily bank bags and posts dues collected and/or data entry or charge codes within the financial system.
Ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) and works in various patient settings and locations

Nice To Haves

Greeting customers with a smile and address customers by name in a courteous, respectful and professional manner
Attempting to resolve customer questions and concerns
Adapting to changes in the work environment
Meeting shift expectations
Handling challenging customers

Responsibilities

The Patient Access Representative (PAR) plays a vital role in the patient and family experience, serving as an initial point of contact within our health system
Securing accurate information,
Interpreting and communicating patient responsibility
Obtaining accurate patient identification is essential for the financial and operational success of the organization
Greeting customers with a smile and address customers by name in a courteous, respectful and professional manner
Attempting to resolve customer questions and concerns
Adapting to changes in the work environment
Meeting shift expectations
Handling challenging customers
Obtains and verifies patient information for registration
Maintains contact with third-party payers to determine reasons for outstanding claims and communicates to facilitate speedy payment of claims
Requests payment of financial dues from patient or guarantors
Obtains federally required and hospital related consents in a timely manner
Reconciles daily bank bags and posts dues collected and/or data entry or charge codes within the financial system.
Ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) and works in various patient settings and locations
Performs other related duties as assigned

Benefits

Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
Life & AD&D Insurance.
Short-Term and Long-Term Disability (with options to supplement)
403(b) Retirement Plan: Employer match, additional non-elective contribution
PTO & Paid Sick Leave
Tuition Assistance, Advancement & Academic Advising
Parental, Adoption, Surrogacy Leave
Backup and On-Site Childcare
Well-Being Rewards
Employee Assistance Program (EAP)
Fertility Benefits, Healthy Pregnancy Program
Flexible Spending & Commuter Accounts
Pet, Home & Auto, Identity Theft and Legal Insurance