Patient Access Representative HW
About The Position
The Patient Access Representative is responsible for completing the registration process for admissions and ensuring inpatient and outpatient procedures are eligible and documented accurately. This role involves collecting pertinent information to register patients for exams or tests, scheduling exams, coordinating multiple modality schedules, verifying insurance eligibility and benefits, and collecting payments. The position also involves establishing payment arrangements and discussing payment options. Daily assignments may vary, and other duties related to Environmental Services may be assigned.
Requirements
- High School Diploma or GED
- +1 year as a patient access representative, customer service rep, or similar administrative role
- Excellent customer service skills; Must speak, read, and write English fluently
- Ability to multi-task, handle problems, interruptions, and other stressful situations in a professional manner.
- Demonstrate planning, organizational and ability to follow-through until a process is complete.
- Basic medical terminology is a plus
Responsibilities
- Collects all pertinent information to register patients for exams or test
- Schedule exams/ Coordinate multiple modalities schedules
- Verify insurance eligibility and benefits
- Collect payments, establish payment arrangements, discuss payment options
- All other assigned duties related to Environmental Services
Benefits
- Resilience program
- Emotional
- Physical
- Spiritual
- Financial
- Career
- Community
- On-Site Professional Counselors (EAP)
- Discounted Pharmacy Cost
- Cash Retention Bonus
- Retirement Benefits w/Employer Match
- PTO & Extended Illness
- Medical, Dental, & Vision Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
