Patient Access Representative

Adventist HealthKailua, HI
Onsite

About The Position

Adventist Health Castle is seeking a Patient Access Representative for a per diem role with on-call shifts. We are looking for a qualified and dedicated individual who is able to work onsite at our Kailua, HI location. Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed.

Requirements

  • High School Education/GED or equivalent: Preferred
  • Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
  • Must be able to work onsite at our Kailua, HI location.
  • Must be able to work per diem with on-call shifts.

Responsibilities

  • Responsible for timely and accurate patient registration.
  • Interviews patients for all pertinent account information.
  • Verify all insurance and calculates and collects patient liability amounts.
  • Ensure that all necessary signatures are obtained for treatment.
  • Answer any questions and explain policies clearly.
  • Check for physician orders and attaches them to appropriate patient record to ensure correct test is received.
  • Print and collate any paperwork needed for each patient to for distribution to unit/department.
  • Escorts patients to his/her area or refers patient to available escort as needed.
  • Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
  • Choose correct health plan and accurately and research to ensure accuracy when verifying insurance.
  • Enter all authorization information accurately as needed.
  • Follows guidelines and instructions from senior staff.
  • Performs other job-related duties as assigned.
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