Patient Access Representative

Shriners Children's • St. Louis, MO

13d • Onsite

About The Position

The Patient Access Representative is the first person that our patients and caregivers will have the opportunity to interact. This position provides support to our patients as they are experiencing a life changing event. The support is accomplished by working with the caregiver to schedule appointments, perform pre-registration and registration of new and existing patients, scheduling of outside tests, answering phones, and providing patients with information regarding access to additional external financial resources. In this position, you will have the opportunity to support our patients with issues dealing with scheduling and questions for the provider(s). In addition, you will maintain compliance with hospital and regulatory agencies by obtaining various consents.

Requirements

• 1 year experience clerical experience required
• High School diploma/GED preferred
• 1 year healthcare experience preferred

Responsibilities

• Processes appointment requests for all types of outpatient appointments for new and established patients
• Obtains patient consents
• Performs registration of patients
• Scheduling of outside tests
• Completes verification of insurance prior to patient arrival for services
• Identifies uninsured patients to perform financial counseling
• Assists with completing applications for external sources
• Other duties as assigned

Benefits

• medical coverage on their first day
• 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service
• paid time off
• life insurance
• short term and long-term disability
• Flexible Spending Account (FSA) plans
• Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected
• tuition reimbursement
• home & auto
• hospitalization
• critical illness
• pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED