Patient Access Representative II - Admissions

ECU Health Medical Center • Tarboro, NC

51d • $18 - $24

About The Position

Responsible for creating the first impression of ECU Health’s services for patients, families, and other external customers. The role may include scheduling, registration, and insurance verification for outpatient and inpatient services. It collects accurate demographic information and secures authorizations for procedures, while serving as the primary liaison for patients receiving professional and hospital services at ECU Health.

Requirements

• High school diploma or equivalent (GED) or higher.
• 1 to 2 years of registration and/or billing experience in a healthcare setting.
• 3 to 5 years of customer service experience.
• Excellent written and oral communication skills.
• Strong attention to detail, organization, and multitasking skills.
• Insurance verification experience.

Nice To Haves

• Associate degree.
• Bachelor’s degree.
• Experience with EPIC and medical office workflows.
• Experience with Microsoft Office and PC-based applications, including Outlook, Word, and Excel.

Responsibilities

• Schedule, register, and verify insurance for outpatient and inpatient services as needed.
• Collect proper demographic information.
• Secure authorizations for procedures.
• Act as the primary liaison for patients receiving professional and hospital services at ECU Health.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED