Patient Access Representative II, Adult Outpatient Rehab, PRN Float
About The Position
Baptist Health is currently hiring for a PRN Patient Access Representative II to join our Adult Outpatient Rehab Services clinic teams in the Jacksonville, FL area. This Patient Access Rep II will be responsible for registration for patients, collecting co-payments, admitting patients, and updating insurance and demographics. This is a float PRN position to provide coverage support to four Baptist outpatient clinic locations: Nassau, Beaches, Seven Pines, and Point Meadows. Hours vary from 7:30am-6pm, Mon-Fri. PRN positions are scheduled to work as needed and do not have a schedule of guaranteed hours every week. The hiring team does not expect consistent shift coverage. This PRN position is designed to provide scheduling flexibility for candidates while ensuring clinic coverage support for team members utilizing paid time off. The ideal candidate would enjoy scheduling flexibility, work a few days per month, cover planned team member time off (e.g., vacation), be available for short-notice coverage for team members who are sick and unable to come to work, and be willing to commute to the following outpatient rehab services clinics: Nassau, Beaches, Seven Pines, and Point Meadows.
Requirements
- High school diploma (or higher) Required
- This position requires analytical and critical thinking, excellent customer service and communication skills.
Nice To Haves
- Enjoy scheduling flexibility
- Work a few days per month
- Cover planned team member time off (e.g., vacation)
- Be available to short-notice coverage for team members who are sick and unable to come to work
- Be willing to commute to the following outpatient rehab services clinics: Nassau, Beaches, Seven Pines, and Point Meadows.
Responsibilities
- Accurately register all patients and update demographic and insurance information for maintenance of accurate information.
- Cross-Trained in order to work in multiple patient access areas
- Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
- Contributes to PAS Goals as defined annually
- Collect co-payments, self-pay deposits, and any other form of account payments from patients.
- Provides face to face customer service while communicating in a manner consistent with the goals and objectives of the PAS department, while Mission and core values are incorporated and practiced.
- Able to articulate compliance documentation and ensure completion of required patient consent forms
- Receives and disseminates clinical information as indicated.
- Maintains patient privacy in accordance with HIPAA guidelines
- Maintains a professional relationship with all clinical and non-clinical team members
- Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
Benefits
- Up to $500 Sign-On Bonus
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
