Patient Access Representative I

Medical University of South Carolina • Orangeburg, SC

8d • Onsite

About The Position

Performs accurate clinic registration of patients, not to exclude scheduling, authorization and insurance verification functions using proper resources provided by MUSC. Collects co-pay/coinsurance at time of service according to the MUSC policies. Corrects registration errors to prevent front-end denials. Provides excellent patient focused customer service, and communicates effectively to service delivery areas to maximize patient flow and customer service. Answer phones calls according proper protocol provided by MUSC.

Requirements

• High school diploma or equivalent (GED)
• 1 year of customer service experience
• Ability to interpret and apply financial procedures and regulations preferred
• Previous experience with hospital information systems or word processing preferred

Responsibilities

• Performs accurate clinic registration of patients
• Scheduling, authorization and insurance verification functions
• Collects co-pay/coinsurance at time of service
• Corrects registration errors to prevent front-end denials
• Provides excellent patient focused customer service
• Communicates effectively to service delivery areas to maximize patient flow and customer service
• Answer phones calls according proper protocol

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED