Patient Access Representative I

Medical University of South CarolinaMount Pleasant, SC
Onsite

About The Position

Provide administrative coverage at the front desk. Performs tasks which are essential to the operation of the department. Uses knowledge of operations and programs to make independent decisions and establish procedures that assist the entire department. The employee functions as an out-patient scheduler, registration of patients for respective locations. The employee also processes incoming calls to appropriate individuals.

Requirements

  • High school diploma or equivalent (GED)
  • 1 year of customer service experience
  • Ability to interpret and apply financial procedures and regulations
  • Previous experience with hospital information systems or word processing
  • Standing: Continuous
  • Sitting: Continuous
  • Walking: Continuous
  • Working indoors: Continuous
  • Bending at the waist: Continuous
  • Pinching operations: Frequent
  • Gross motor use (fingers/hands): Continuous
  • Firm grasping (fingers/hands): Continuous
  • Reaching in all directions: Continuous
  • Repetitive motion (hands/wrists/elbows/shoulders): Continuous
  • Full use of both legs: Continuous
  • Maintain corrected vision 20/40 (one or both eyes): Continuous
  • Recognize objects (near/far): Continuous
  • Hearing acuity (with correction): Continuous
  • Tactile sensory function: Continuous
  • Gross motor with fine motor coordination: Continuous
  • Effective stress management: Continuous

Nice To Haves

  • Ability to interpret and apply financial procedures and regulations
  • Previous experience with hospital information systems or word processing

Responsibilities

  • Provide administrative coverage at the front desk
  • Scheduling patients
  • Answering phones
  • Patient registration
  • Functions as an out-patient scheduler
  • Registration of patients for respective locations
  • Processes incoming calls to appropriate individuals

Benefits

  • Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.
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