Patient Access Representative I

SSM Health • Bridgeton, MO

2d • Onsite

About The Position

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Requirements

• High School diploma/GED or 10 years of work experience
• Experience using EPIC
• Familiarity with insurance plans and referral requirements
• Flexibility with work schedule

Responsibilities

• Gathers information from patient and enters into appropriate database.
• Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
• Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Benefits

• Competitive pay
• Great benefits
• Supportive work environment
• Competitive, affordable health insurance
• Paid Parental Leave: one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE)
• Flexible Payment Options: instant access to earned, unpaid base pay before payday through DailyPay (fees may apply)
• Upfront Tuition Coverage through FlexPath Funded

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED