Patient Access Representative Hospital

UW HealthMadison, WI
$21 - $28Onsite

About The Position

Be part of something remarkable. Bring your excellent customer service to UW Health. We are seeking a Patient Access Representative - Hospital to enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients. Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills.

Requirements

  • 1 year of experience in a customer service-related field Required

Nice To Haves

  • Associate's Degree in Business, Finance. Health Information Management or related field Preferred
  • 1 year of experience in a healthcare, call center, business, financial or insurance related field Preferred

Responsibilities

  • Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients.
  • Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills

Benefits

  • health and dental insurance
  • paid time off
  • retirement plans
  • two-week paid parental leave
  • adoption assistance
  • Tuition benefits eligibility
  • referral bonus
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