Patient Access Representative Hospital
About The Position
Work Schedule: 70% FTE, day shift working Thursday and Friday from 7 am – 3:30 pm, and every other Saturday and Sunday from 7a – 7:30p. You will work at East Madison Hospital in Madison, WI. Be part of something remarkable Bring your excellent customer service to UW Health. We are seeking a Patient Access Representative - Hospital to: Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients. Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills At UW Health, you will have: An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being. Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement. The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions. Qualifications No minimum education Required Associate's Degree in Business, Finance. Health Information Management or related field Preferred Work Experience 1 year of experience in a customer service-related field Required 1 year of experience in a healthcare, call center, business, financial or insurance related field Preferred Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. East Madison Hospital – is UW Health’s newest hospital and one of the most advanced hospitals and wellness centers in the country. Here, health care is seen as a holistic endeavor where our mission is to not only diagnose and treat you when you’re sick, but also to partner with you in health and wellness. Job Description UW Hospital and Clinics benefits
Requirements
- No minimum education Required
- 1 year of experience in a customer service-related field Required
Nice To Haves
- Associate's Degree in Business, Finance. Health Information Management or related field Preferred
- 1 year of experience in a healthcare, call center, business, financial or insurance related field Preferred
Responsibilities
- Enter and verify demographic and insurance information
- Identify and collect patient financial obligations
- Register or admit patients
- Promote a positive patient and family experience
- Exhibit empathy
- Engage in compassionate collections
- Demonstrate strong communication skills
Benefits
- health and dental insurance
- paid time off
- retirement plans
- two-week paid parental leave
- adoption assistance
- Tuition benefits eligibility
- referral bonus
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
