Patient Access Representative - Ambulatory Float

UW HealthMadison, WI
$20 - $26Onsite

About The Position

Be part of something remarkable. Bring your dedication to delivering a smooth, welcoming patient experience while upholding accuracy and compliance to UW Health. We are seeking a Patient Access Representative - Ambulatory to: Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients. Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills. Cover a variety of clinic locations and hours as needed.

Requirements

  • High School Diploma or equivalent Required
  • 1 year of experience in a customer service-related field Required

Nice To Haves

  • Associate's Degree in Business, Finance. Health Information Management or related field Preferred
  • 1 year of experience in a healthcare, call center, business, financial or insurance related field Preferred

Responsibilities

  • Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients.
  • Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills.
  • Cover a variety of clinic locations and hours as needed.

Benefits

  • health and dental insurance
  • paid time off
  • retirement plans
  • two-week paid parental leave
  • adoption assistance
  • Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
  • Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
  • Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
  • The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.
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