Patient Access Representative, Ambulatory Bilingual

University of Wisconsin Hospitals and Clinics Authority • Madison, WI

3d • Onsite

About The Position

Work Schedule: 100%, day/evening shift working Monday – Friday from 7:30 am – 4:00 pm. This will include one holiday per year and on-call for one holiday per year. You will work at 2402 Winnebago St in Madison, WI. Be part of something remarkable Bring your excellent customer service to UW Health. We are seeking a Patient Access Representative, Ambulatory – Bilingual to: Register and create walk in appointments, including with our Spanish speaking population. Update Patient Registration Demographics/insurances. Collect documents and payments upon arrivals.

Requirements

• High School Diploma or equivalent
• 1 year of experience in a customer service-related field

Nice To Haves

• Associate's Degree in Business, Finance. Health Information Management or related field
• 1 year of experience in a healthcare, call center, business, financial or insurance related field

Responsibilities

• Register and create walk in appointments, including with our Spanish speaking population.
• Update Patient Registration Demographics/insurances.
• Collect documents and payments upon arrivals.

Benefits

• health and dental insurance
• paid time off
• retirement plans
• two-week paid parental leave
• adoption assistance
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED