Patient Access Representative Ambulatory

University of Wisconsin Hospitals and Clinics Authority • Madison, WI

2d • Onsite

About The Position

Work Schedule: 50%, day/evening shift working Week 1 – Tuesday and Thursday 4:15p – 8:15p and Saturday 7:45a – 5:15p; Week 2 – Tuesday and Wednesday 3:15p - 8:15p, Thursday 4:15p – 8:15p and Sunday 7:45a – 5:15p. You will work Union Corners Urgent Care in Madison, WI. Be part of something remarkable Bring your dedication to delivering a smooth, welcoming patient experience while upholding accuracy and compliance to UW Health. We are seeking a Patient Access Representative - Ambulatory to: Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients. Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills.

Requirements

• High School Diploma or equivalent Required
• 1 year of experience in a customer service-related field Required

Nice To Haves

• Associate's Degree in Business, Finance. Health Information Management or related field Preferred
• 1 year of experience in a healthcare, call center, business, financial or insurance related field Preferred

Responsibilities

• Enter and verify demographic and insurance information
• Identify and collect patient financial obligations
• Register or admit patients
• Promote a positive patient and family experience
• Exhibit empathy
• Engage in compassionate collections
• Demonstrate strong communication skills

Benefits

• health and dental insurance
• paid time off
• retirement plans
• two-week paid parental leave
• adoption assistance
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being
• Tuition benefits eligibility
• referral bonus

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED