Patient Access Representative 1 – UHealth SoLé Mia
About The Position
The University of Miami UHealth at SoLé Mia opening September 2025, will bring high-quality academic medicine to North Miami, Aventura, and surrounding communities. Our expert team of physicians and staff will represent a wide range of specialties, including NCI–designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number one eye hospital in the nation. UHealth at SoLé Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as top-notch care from UHealth’s nationally ranked neurology and neurosurgery programs. The University of Miami UHealth – department of Patient Access at SoLé Mia has an exciting opportunity for a Patient Access Representative 1. CORE JOB SUMMARY The Patient Access Representative 1 (On-Site) (H) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments.
Requirements
- High school diploma or equivalent
- Minimum 1 year of relevant experience
- General knowledge of office procedures and operations.
- Skill in data entry with minimal errors.
- Ability to communicate effectively in both oral and written form.
- Skill in completing assignments accurately and with attention to detail.
- Ability to process and handle confidential information with discretion.
- Any appropriate combination of relevant education, experience and/or certifications may be considered.
Responsibilities
- Performs full registration and ensures that insurance is verified, and all patients’ information is correct.
- Obtains copies of insurance cards, driver’s license, and any applicable referrals.
- Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
- Instructs patients to complete any questionnaires that might be required by physician.
- Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
- Reconciles all vouchers and delivers them to designated area.
- Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
Benefits
- medical
- dental
- tuition remission
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
