Certified Medical Assistant 1 - UHealth SoLé Mia

University of Miami•North Miami, FL

3d•Onsite

About The Position

The University of Miami UHealth at SoLé Mia is opening in September 2025 and will provide high-quality academic medicine to North Miami, Aventura, and surrounding communities. This facility will house an expert team of physicians and staff across various specialties, including NCI–designated Sylvester Comprehensive Cancer Center, Bascom Palmer Eye Institute (ranked #1 eye hospital nationally), the Desai Sethi Urology Institute, and UHealth’s nationally ranked neurology and neurosurgery programs. The Medical Assistant (MA) 1 will perform multi-skilled tasks to assist medical providers, supporting patients' healthcare management and clinical procedures in a culturally competent manner. The MA will adhere to evidence-based standards of quality, safety, and service, working under the direct supervision of a licensed physician, or a delegated Nurse or Designee. The role requires adherence to ethical and legal standards, recognizing and responding to emergencies, and demonstrating professionalism. The MA will operate within the philosophy, mission, vision, and values of the Department of Nursing and the University of Miami, monitoring care quality and fostering a compassionate environment. Collaboration with the Nurse Manager/Nurse Supervisor/Charge Nurse or Designee is essential for ensuring safe patient care delivery that aligns with the UHealth mission.

Requirements

High school diploma or equivalent
Graduate from an approved Medical Assistant educational program recognized by the U.S. Department of Education (USDE).
Approved MA Certifications: CMA- Certified Medical Assistant - American Association of Medical Assistants (AAMA)®, RMA- Registered Medical Assistant - American Medical Technologists (AMT), CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA), NCMA - National Certified Medical Assistant (NHA - NCCT), NRCMA - Nationally Registered Certified Medical Assistant (NAHP)
American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers
HIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional Continue Education (CE) Certification
No previous experience required.

Nice To Haves

If MA presently has, an active MA certification, school verification and exceptions may apply.

Responsibilities

Provides overall care with loving kindness, utilizing creative methods to support patient’s individual needs and respect spiritual beliefs, faith, and practices.
Creates a safe and comfortable environment that allows the patient to heal physically and spiritually.
Establishes a trusting relationship by creating and maintaining a conducive climate for healing by being authentically present to the patient and family, identifying and managing discomforts, and providing emotional support.
Prioritizes and integrates multiple requests and work expectations by performing tasks appropriately, in a timely manner, safely, and professionally.
Communicates clearly and in a timely manner to patient and family, as well as appropriate team members.
Seeks assistance when needed.
Contributes to team building by participating in unit/clinic programs and meetings.
Commits to positive morale, using constructive and effective conflict resolution skills.
Learns and utilizes available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments.
Attains educational knowledge and competencies that reflect current clinical practice skills.
Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.
Ensures compliance with all State and Federal regulatory guidelines, including HIPAA.
Meets diverse communication needs of patients with Limited English Proficiency (LEP).
Performs professionally within their clinical scope of practice skills utilizing State, Federal, and University of Miami’s standards, guidelines, relevant statutes, rules, and regulations.
Incorporates protocols and standards of care into daily practice.
Accepts and provides focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self-esteem.
Abides by the standards for ethical behavior, therapeutic communication, and protecting the privacy of patient information.
Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.
Understands the importance of medical and surgical asepsis.
Prepares patients for physician’s care with basic instruction and information regarding examination procedures.
Performs routine laboratory tests.
Performs vital signs, EKG, phlebotomy, and documents in patient’s medical record.
Observes and reports patient’s signs or symptoms changes.
Administers medication safely as directed by the physician.
Assists in patient care activities such as walking.
Escorts and transports patients to various hospital locations.
Cleans and/or sterilizes medical instruments while observing principles of sterile technique.
Schedules patients for tests and completes required forms for laboratory work.
Provides patient with provider’s care instructions and information.
Maintains accurate and complete patient records and documentation.
Orders, stocks, and inventories supplies, and assists in performing clerical duties.
Adheres to University and unit-level Policies & Procedures and safeguards University’s assets.