Patient Access Rep

Ascension•Jacksonville, FL

5d•Onsite

About The Position

This role is responsible for coordinating and communicating precise patient schedules for prescribed procedures to maximize clinical resource utilization and respect patient time. The Patient Access Rep will efficiently manage patient registration by gathering and entering accurate demographic, insurance, and clinical data into database systems. They will also navigate and resolve scheduling conflicts and inquiries regarding procedure types, dates, and locations by leveraging appropriate resources. Additionally, this role facilitates insurance pre-certification and authorization work-flows to ensure seamless administrative approvals prior to care and counsels patients and representatives on pre-service requirements and instructions to prepare them effectively for upcoming procedures.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

Coordinate and communicate precise patient schedules for prescribed procedures to maximize clinical resource utilization and respect patient time.
Efficiently manage patient registration by gathering and entering accurate demographic, insurance, and clinical data into database systems.
Navigate and resolve scheduling conflicts and inquiries regarding procedure types, dates, and locations by leveraging appropriate resources.
Facilitate insurance pre-certification and authorization work-flows to ensure seamless administrative approvals prior to care.
Counsel patients and representatives on pre-service requirements and instructions to prepare them effectively for upcoming procedures.