Patient Access Rep

Tenet Healthcare CorporationSunnyvale, TX

About The Position

Responsible for duties in support of departmental efficiencies which may include: greeting customers following company standards of care, providing world-class customer service, answers inbound and outbound calls, performs PBX operations, executes reception/basic demographic quick registration data entry, and thoroughly explaining and secure Hospital and patient legal forms (i.e., Advance Directives, Conditions of Services, Consent for Treatment, Important Message from Medicare, EMTALA, etc.).

Requirements

  • Customer service skills
  • PBX operations knowledge
  • Data entry skills
  • Familiarity with legal forms such as Advance Directives, Conditions of Services, Consent for Treatment, Important Message from Medicare, EMTALA

Responsibilities

  • Greeting customers following company standards of care
  • Providing world-class customer service
  • Answering inbound and outbound calls
  • Performing PBX operations
  • Executing reception/basic demographic quick registration data entry
  • Thoroughly explaining and securing Hospital and patient legal forms (i.e., Advance Directives, Conditions of Services, Consent for Treatment, Important Message from Medicare, EMTALA, etc.)
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