Patient Access Lead (Full-time; Days) - LCMC Health Westpark Campus
About The Position
Step into a leadership role that truly matters! As a Patient Access Lead at LCMC Health, you’re at the center of the patient experience. You lead by example, ensuring scheduling, registration, and admissions are accurate, efficient, and patient-focused. You’re a multitasking leader who keeps teams moving — coordinating coverage, cross-training staff, and adapting quickly to patient and provider needs. You spot issues, solve problems, and help improve how care starts. You bring a polished, professional presence and a people-first mindset to every interaction. You listen, lead with empathy, and support both patients and your team. You’re ready to lead — and we’re ready to grow with you.
Requirements
- High School Diploma/GED or 3+ years of customer service or healthcare experience
Nice To Haves
- Deliver healthcare with heart.
- Give people a reason to smile.
- Put a little love in your work.
- Be honest and real, but with compassion.
- Bring some lagniappe into everything you do.
- Forget one-size-fits-all, think one-of-a-kind care.
- See opportunities, not problems – it’s all about perspective.
- Cheerlead ideas, differences, and each other.
- Love what makes you, you - because we do
Responsibilities
- Greet patients and schedule appointments
- Register patients and maintain accurate records
- Review and collect financial responsibility
- Update EMR and communicate with providers
- Balance cash drawers and daily logs
- Support staffing, training, and process improvements
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
