Patient Access Lead (FT; Days) - University Medical Center Emergency Department

LCMC Health • New Orleans, LA

1d • Onsite

About The Position

As a Patient Access Lead at LCMC Health, you’re at the center of the patient experience. You lead by example, ensuring scheduling, registration, and admissions are accurate, efficient, and patient-focused. You’re a multitasking leader who keeps teams moving — coordinating coverage, cross-training staff, and adapting quickly to patient and provider needs. You spot issues, solve problems, and help improve how care starts. You bring a polished, professional presence and a people-first mindset to every interaction. You listen, lead with empathy, and support both patients and your team. You’re ready to lead — and we’re ready to grow with you.

Requirements

• High School Diploma/GED or 3+ years of customer service or healthcare experience

Responsibilities

• Greet patients and schedule appointments
• Register patients and maintain accurate records
• Review and collect financial responsibility
• Update EMR and communicate with providers
• Balance cash drawers and daily logs
• Support staffing, training, and process improvements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees