About The Position

Your job is more than a job. Be the Calm in the Chaos—When Every Second Counts In the Emergency Department, no two moments are the same—and your role is critical. As a Patient Access Associate, you’re often the first point of contact during some of a patient’s most stressful and urgent situations. Whether it’s an unexpected emergency or a critical moment, you bring calm, clarity, and compassion from the very start. Your ability to stay focused, organized, and empathetic helps patients and families feel supported—even in high-pressure situations. In the Emergency Department, patients don’t have the luxury of planning ahead—they rely on you in critical moments. Your role helps create order, clarity, and support when it’s needed most. Make a difference when it matters most—one patient, one moment at a time. LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary. University Medical Center, a world class academic medical center in LCMC Health’s incredible community of care, is the largest medical training center for healthcare professionals in Louisiana and has long served as the region’s safety net hospital for poor and underserved communities for 300+. Learn more about University Medical Center’s legacy and our vision of becoming the epicenter of medical care, education, and research. At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary. We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond. If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let’s make every day extraordinary, together.

Requirements

  • Thrive in a fast-paced, high-acuity environment
  • Stay calm, focused, and professional under pressure
  • Multitask without sacrificing accuracy
  • Lead with empathy while maintaining efficiency
  • Communicate effectively with patients, families, and care teams
  • Strong customer service skills and emotional intelligence
  • High attention to detail and accuracy
  • Ability to prioritize and adapt quickly in real time
  • High School Diploma or GED (or equivalent experience)

Responsibilities

  • Greet and assist patients and families with urgency and empathy
  • Register patients quickly and accurately during emergency visits
  • Verify insurance, demographics, and required documentation
  • Communicate clearly and compassionately in high-stress situations
  • Support admissions, transfers, and discharges as needed
  • Partner with clinical teams to maintain patient flow and efficiency

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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