Lead, Patient Access

Invision Sally Jobe / Radiology Imaging Associates • Centennial, CO

1d • $27 - $28 • Onsite

About The Position

Invision Sally Jobe (ISJ) is a network of imaging centers built and managed through a partnership between Radiology Imaging Associates and HealthOne. Our imaging centers are conveniently located throughout the South Denver area and offer a variety of exams using state of the art equipment. Our services include MRI, CT, digital mammography, ultrasound, pain management, DXA, X-Ray, and image guided biopsies. Our mission is to improve the health of patients in the communities we serve by proving them with the highest quality imaging and associated medical care.

Requirements

• Previous radiology scheduling experience required
• Strong verbal/ written communication skills
• Excellent phone etiquette and customer service skills
• Ability to multi-task in a fast-paced environment.
• Strong attention to detail
• Ability to collaborate effectively and build strong working relationships with other departments
• High School Diploma or GED

Nice To Haves

• Knowledge of all radiology modality scheduling preferred (Mammography, Ultrasound, MRI, CT, DXA, Pain Management)
• Previous leadership experience preferred

Responsibilities

• Provides daily direction, guidance, and support to team members to ensure effective workflow and productivity.
• Trains and mentors team members on department processes, procedures, and job responsibilities.
• Reviews and audits team member work for accuracy, completeness, and compliance with established standards.
• Serves as a designated backup to the Manager and assumes appropriate leadership responsibilities during the Manager’s absence.
• Serves as a resource for team members by answering questions, resolving issues, and providing guidance on daily operations.
• Assists the Manager with the development, review, and implementation of departmental policies and procedures.
• Represents the department at meetings and communicates relevant information to the team when the Manager is unavailable.
• Assists the Manager with the preparation and completion of annual performance evaluations and 90-day performance evaluations.
• Schedules radiology examinations by telephone across all modalities, accurately screens patients, and determines the appropriate examination based on clinical and scheduling requirements.
• Provides patients with accurate and pertinent information regarding scheduled examinations, preparation requirements, and other applicable instructions.
• Performs other duties and responsibilities assigned to support departmental operations and organizational needs.

Benefits

• Medical, dental, and vision insurance
• Term life insurance, AD&D, and EAP
• Long Term Disability
• Generous Paid Time Off
• Paid holidays
• Voluntary income protection options (ie. supplemental life insurance, accident, critical illness)
• Profit-sharing 401(k) retirement plan
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED