Patient Access Coordinator - Medical Imaging (Per Diem)

Overlake Medical Center & Clinics • Redmond, WA

22h • $22 - $33 • Onsite

About The Position

Responsible for exemplary customer service in greeting and orientation of patients and visitors to the hospital. Interviews the patient for complete demographic and financial data to complete the registration process accurately, efficiently and promptly. Collects appropriate monies, obtains appropriate signatures, notifies patients/guests of hospital regulations, policies and services. Performs other duties as assigned.

Requirements

• High School Diploma required.
• Previous admission/registration experience or previous physician office, hospital or other frontline customer contact experience in a business setting.
• Demonstrated customer service skills required.
• Exceptional interpersonal skills to interview, educate and advise patients of hospital policies.
• Professionalism to positively interact with other Overlake personnel.
• Outstanding professionalism, poise and tact in appearance, manner and personality.
• Knowledge of the financial requirements of insurances, HMO and PPO organizations and state and federal programs.
• Must be articulate and skilled in teaching patients how to access the healthcare system.
• Ability to type 50 WPM and use 10-key accurately.
• Knowledge of medical terminology and hospital processes required.
• Ability to work independently and in a team environment.
• Ability to work in a fast-paced area, where the performance and concentration of several tasks may be required simultaneously.
• COVID-19 vaccination requirement: After October 18, 2021 all Washington state healthcare employees, contractors and volunteers will be required to provide proof of full COVID-19 immunization as a condition of employment. You must provide this proof before your first day of employment with Overlake. Please remember to bring your COVID-19 immunization card to your pre-hire health screening with our Employee Health team.

Nice To Haves

• Bachelors Degree preferred.
• Formal training in medical terminology, hospital finance and customer relations a plus.

Responsibilities

• Greet and orient patients and visitors to the hospital.
• Interview patients for complete demographic and financial data to complete the registration process accurately, efficiently, and promptly.
• Collect appropriate monies.
• Obtain appropriate signatures.
• Notify patients/guests of hospital regulations, policies, and services.
• Perform other duties as assigned.

Benefits

• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED